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DermalEssence booking terms & conditions

DermalEssence take deposits for all bookings and these can be paid either directly in the Salon or over the phone by card payment.  Bookings cannot be finalised without the deposit payment.  All deposits are fully refundable up to 24 hours before the appointment time (less card processing fees).

DermalEssence operate a 24 hour cancellation policy, where if appointments are cancelled within this period then the deposit paid will be retained to cover the loss of appointment opportunity for other clients and a vacant slot.

Groupon vouchers are limited to 1 per person and for new clients only.  We cannot take responsibility if more than one is purchased and cannot be refunded by Groupon.  If you are booking a Groupon Voucher offer, please make sure you add the SECURITY CODE into the notes section in order that we can secure your booking.